Privacy Policy

Effective Date: August 30, 2025
At Raeslla, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have regarding your information.

1. Information We Collect

We may collect the following types of information:
a. Personal Information You Provide Directly
Name, email address, and account details when you register or create a profile.
Contact details when you sign up for newsletters, complete forms, or request support.
Payment or billing information when making purchases (processed securely through trusted providers).

b. Information Collected Automatically
Device details (IP address, browser type, operating system).
Usage data (pages viewed, features used, time spent on our platform).
Cookies and similar technologies that help us remember your preferences and improve your experience.


c. Information from Communications
When you email us or interact with our support team, we may keep a record of the correspondence.
We may collect your email address and preferences when you subscribe to updates or marketing communications.

2. How We Use Your Information
We use your information to:
Create and manage your account.
Deliver and improve our services, features, and platform functionality.
Send you service updates, confirmations, or important notices.
Communicate offers, promotions, and newsletters (only if you have opted in).
Detect, investigate, and prevent fraudulent or unauthorized activities.
Comply with legal obligations and regulatory requirements.

3. Data Sharing and Disclosure
We do not sell your personal information. We only share your data in the following cases:
Service Providers: With trusted third parties who help us operate our platform (e.g., payment processors, hosting providers).
Legal Compliance: If required by law, regulation, or government request.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that process.

4. Data Retention

We keep your personal information for as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. Data Security

We use appropriate technical, organizational, and administrative measures to protect your data from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we continuously work to enhance our security practices.

6. Your Rights

Depending on your location, you may have the following rights:

Access your personal data.

Request correction of inaccurate or incomplete information.

Request deletion of your information.

Opt out of marketing communications.

Withdraw consent for data processing.


To exercise these rights, contact us at the details below.
7. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze platform performance. You can adjust cookie settings through your browser at any time.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@raeslla.com.ng
🌐 www.raeslla.com